On-Site Sales Support Specialist — Quotes & Orders

Freestone Forest Products; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Freestone Forest Products LLC is a Houston-based manufacturer seeking a full-time, on-site Sales Support team member to assist Outside Territory Managers throughout the sales and order process. This internal role serves as a vital link between the sales team, customers, and internal departments by helping ensure quotes and sales orders are handled accurately and promptly.

Successful candidates will demonstrate strong organization, attention to detail, and clear communication, with the ability to

Qualifications

• Previous experience in sales support, customer service, or order processing.
• Experience with ERP or order-management systems.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office (Outlook and Excel).
• Experience in manufacturing, distribution, or building products preferred.

Responsibilities

• Support Outside Territory Managers with daily sales and customer-service needs.
• Prepare and process customer quote requests.
• Enter, review, and confirm sales orders accurately.
• Communicate order confirmations and updates to customers.
• Coordinate with production, scheduling, shipping and other internal departments.
• Maintain organized records of sales-related activity.

Skills

Sales support experience

Customer service

Order processing

Attention to detail

Communication skills

Multitasking

Education

Bachelor's degree or equivalent experience

Tools

ERP software

Order management systems

Microsoft Excel

Microsoft Outlook

Job description

Freestone Forest Products LLC is a Houston-based manufacturer seeking a full-time, on-site Sales Support team member to assist Outside Territory Managers throughout the sales and order process. This internal role serves as a vital link between the sales team, customers, and internal departments by helping ensure quotes and sales orders are handled accurately and promptly.

Successful candidates will demonstrate strong organization, attention to detail, and clear communication, with the ability to