Sales Support Specialist — Flooring Services

Fs-Builder-Resources

Houston (TX)

On-site

USD 32,000 - 52,000

Full time

4 days ago

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Job summary

Fs-Builder-Resources in Houston, TX is seeking a Sales Support associate for Flooring Services. You will be the central point of contact for customers and the internal sales team, handling a variety of tasks that keep customer service and sales operations running smoothly to ensure client satisfaction.

The role involves reviewing purchase orders, calculating material quantities, creating floor plans, scheduling installations, and coordinating with builders and departments to resolve issues and

Qualifications

Experience in customer service or sales support.
Ability to calculate material quantities from area dimensions.
Experience coordinating installation timelines.

Responsibilities

Review incoming purchase orders by commodity to verify accuracy of requested materials.
Utilize programs to calculate area dimensions and accurately determine material quantities.
Develop color floor plans and wall tile diagrams and upload to house files.
Schedule installation according to builder timelines, lead times, and availability.
Manage and resolve revisions, material backorders, installation related issues and scheduling conflicts.
Manage and respond to builder communications, purchasing managers, field superintendents and internal departments.
Run multiple reports as needed.
Maintain accurate records and databases.

Skills

Customer service

Order processing

Communication

Data entry

Job description

The role involves reviewing purchase orders, calculating material quantities, creating floor plans, scheduling installations, and coordinating with builders and departments to resolve issues and

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