On-Site Sales Support & Customer Care Specialist

Jardine Associates; North Kingstown (RI); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Jardine Associates is seeking a Sales Support Representative to join our on-site team in North Kingstown, RI. The role focuses on processing orders, preparing quotes, maintaining account records, and assisting the sales team with customer inquiries and coordination with operations.

The ideal candidate will have strong interpersonal and communication skills, experience in customer support, and proficiency with CRM and order management tools.

Qualifications

• Strong interpersonal and communication skills with customers and internal teams.
• Experience handling inquiries, resolving issues, and following up effectively.
• Proficiency with office productivity tools and CRM or order management systems.
• High school diploma or equivalent; business-related education is a plus.

Responsabilités

• Process orders and prepare quotes for customers.
• Maintain accurate account records in CRM and order systems.
• Respond to customer inquiries and resolve product/order issues.
• Coordinate with operations and logistics to ensure timely delivery.
• Support sales reporting and prepare materials for presentations.

Connaissances

Interpersonal skills

Customer service

Verbal and written communication

Attention to detail

Multi-tasking

CRM/order management experience

Formation

High School Diploma

Outils

CRM

Order management systems

Description du poste

Jardine Associates is seeking a Sales Support Representative to join our on-site team in North Kingstown, RI. The role focuses on processing orders, preparing quotes, maintaining account records, and assisting the sales team with customer inquiries and coordination with operations.

The ideal candidate will have strong interpersonal and communication skills, experience in customer support, and proficiency with CRM and order management tools.