On-site Resort Ops Leader — Budgets & Guest Experience

11 Nevada Management Group Inc.; San Juan (PR); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Free Meals

Job summary

A resort management company located in San Juan is seeking an experienced Resort Manager to oversee daily operations and improve guest satisfaction. The ideal candidate should possess a Bachelor's degree in Hospitality Management and have a minimum of 5 years of experience in resort management. Key responsibilities include managing staff, ensuring compliance with regulations, and creating budgets. This role requires strong leadership skills and the ability to work flexible hours including weekends.

Qualifications

• Minimum of 5 years of experience in resort management.
• Proven ability to manage budgets and financial performance.
• Ability to work flexible hours including weekends and holidays.

Responsibilities

• Oversee daily operations of the resort.
• Develop and implement strategies to improve guest experience and satisfaction.
• Manage and motivate resort staff, ensuring high levels of customer service.
• Ensure compliance with laws, regulations, and standards.
• Create and manage budgets, track expenses, and report financial performance.
• Develop and maintain relationships with vendors and suppliers.
• Coordinate with other departments to ensure smooth operations.
• Communicate regularly with owners, investors, and other stakeholders.

Skills

Leadership

Interpersonal skills

Customer service

Communication

Education

Bachelor's degree in Hospitality Management or related field

Tools

Microsoft Office

Resort management software

Job description

A resort management company located in San Juan is seeking an experienced Resort Manager to oversee daily operations and improve guest satisfaction. The ideal candidate should possess a Bachelor's degree in Hospitality Management and have a minimum of 5 years of experience in resort management. Key responsibilities include managing staff, ensuring compliance with regulations, and creating budgets. This role requires strong leadership skills and the ability to work flexible hours including weekends.