Director of Housekeeping Operations

Princesa Garden Island Resort and Spa; San Juan (PR); On-site; USD 50,000 - 65,000; Full time

Job summary

A luxury resort in Puerto Rico is seeking a Housekeeping Manager to oversee daily operations, ensuring a clean and orderly environment for guests. The ideal candidate will have strong leadership skills, a focus on guest satisfaction, and at least 3-5 years of experience in a similar role at a 3-5 star establishment. Responsibilities will include conducting room inspections, managing staff duties, and monitoring inventory of supplies. This role offers an opportunity to create a welcoming atmosphere while upholding high standards.

Qualifications

• Minimum of 3-5 years experience in housekeeping at a 3-5 star hotel/resort.

Responsibilities

• Direct daily operations of housekeeping and laundry.
• Complete room inspections and ensure guest satisfaction.
• Assign duties and inspect work for cleanliness standards.
• Monitor stock inventories for adequate supplies.
• Conduct orientation training for new employees.

Skills

Leadership in housekeeping operations

Guest satisfaction focus

Complaint resolution

Education

Graduate of any four (4) year course

Job description

A luxury resort in Puerto Rico is seeking a Housekeeping Manager to oversee daily operations, ensuring a clean and orderly environment for guests. The ideal candidate will have strong leadership skills, a focus on guest satisfaction, and at least 3-5 years of experience in a similar role at a 3-5 star establishment. Responsibilities will include conducting room inspections, managing staff duties, and monitoring inventory of supplies. This role offers an opportunity to create a welcoming atmosphere while upholding high standards.