On-Site Resident Services & Housing Coordinator

The Salvation Army Southern California; Seaside (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

The Salvation Army Southern California is seeking a Resident Service Coordinator to provide case management for program participants and support families transitioning from homelessness to independence. The role reports to the Housing Program Manager and requires on-site living, a Bachelor’s degree in social sciences, and a CA driver’s license.

Responsibilities include developing case plans, conducting assessments, maintaining HMIS records, and coordinating with shelters and community partners.

Qualifications

• Bachelor’s degree in social sciences or equivalent (required)
• CA Driver’s license (required)
• Experience with social service agencies and providers

Responsibilities

• Recruit housing program participants
• Develop and implement case plans meeting program and organizational standards
• Provide weekly case management for Emergency Shelter participants and biweekly support for Transitional Housing participants
• Maintain participant files, referrals, and case notes
• Monitor progress toward case plan goals and compliance with program requirements
• Maintain confidentiality and records in HMIS & program databases
• Maintain waitlists for Emergency Shelter and Transitional Housing
• Enforce program policies with Director approval
• Conduct unit inspections for safety and compliance
• Facilitate shelter meetings and assist with workshops and housing meetings
• Participate in Housing Committee meetings
• Assist with participant events and holidays
• Work with community agencies and attend partner meetings
• Collect, track, and report monthly program statistics
• Provide regular program updates to management and Corps Officers
• Conduct urine analysis testing when required
• Provide follow-up support to former participants for 9–12 months
• Schedule and supervise volunteers and interns
• Support program operations in absence of Program Assistant or Housing Manager
• Respond to emergencies in case management
• On-call for housing program emergencies one weekend each month
• Provide transportation for participants using Salvation Army vehicles
• Other related duties as required

Skills

Communication skills

Interpersonal skills

Relationship-building

Teamwork

Confidentiality

Organizational skills

Time management

Live on-site

Microsoft Office

Education

Bachelor’s degree in social sciences

CA Driver’s license

Experience with social service agencies

Tools

HMIS software

Microsoft Office

Job description

The Salvation Army Southern California is seeking a Resident Service Coordinator to provide case management for program participants and support families transitioning from homelessness to independence. The role reports to the Housing Program Manager and requires on-site living, a Bachelor’s degree in social sciences, and a CA driver’s license.

Responsibilities include developing case plans, conducting assessments, maintaining HMIS records, and coordinating with shelters and community partners.