Program Coordinator - Housing & Case Management Leader

The Salvation Army Southern California; Los Angeles (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

The Salvation Army Southern California is seeking a Program Coordinator to provide professional, compassionate care for residents and oversee staff in the absence of the Program Manager. The role includes ensuring training, coverage, and compliance across the program.

Responsibilities include maintaining HMIS records, coordinating with the Housing Navigator, and upholding safety and confidentiality. Local residency with a valid CA driver’s license and CPR/First Aid are required.

Qualifications

• High School Diploma or equivalent.
• Mental health and substance abuse work experience.
• At least 1-year work experience with the homeless population preferred.
• Valid Class C California Driver’s License.
• Bilingual English/Spanish preferred.
• Must pass criminal background check to be eligible for employment.
• Ability to read, write, speak and understand English.
• Must be at least 18 years old.
• CPR/First Aid Certification.
• TB cleared prior to hire.

Responsibilities

• Respond to client’s needs promptly and courteously.
• Co-supervise Client Aides and Case Managers with the Program Manager.
• Ensure Client Aides are trained and shifts have required coverage.
• Monitor residents to maintain a safe, quiet, friendly atmosphere.
• Complete intake forms and establish individual resident files.
• Maintain client data in HMIS and paper files with complete documentation.
• Update case notes and client information within 72 hours.
• Enter and update HMIS data as needed.
• Follow TSA policies and complete daily logs and shift reports.
• Collaborate with Housing Navigator to enroll clients in CES.
• Ensure clients are linked to mental health services and other providers.
• Document and report incidents and safety concerns.
• Keep dorm rooms neat and safe, and address hazards.
• Respond to emergencies promptly and maintain confidentiality.
• Assist Program Manager with contract billing and fiscal compliance.
• Perform other duties as assigned.

Skills

MVR clean

HMIS knowledge

Microsoft Office

Bilingual English/Spanish

Education

High School Diploma or equivalent

Tools

HMIS

Microsoft Office

Job description

The Salvation Army Southern California is seeking a Program Coordinator to provide professional, compassionate care for residents and oversee staff in the absence of the Program Manager. The role includes ensuring training, coverage, and compliance across the program.

Responsibilities include maintaining HMIS records, coordinating with the Housing Navigator, and upholding safety and confidentiality. Local residency with a valid CA driver’s license and CPR/First Aid are required.