On-Site Property Operations Leader

FirstService Residential; Boynton Beach (FL); On-site; USD 95,000 - 103,000; Full time

Benefits offered by this job

Full benefits package

401(k) with company match

Paid holidays

Job summary

FirstService Residential is seeking a Community Association Manager to lead on-site operations, coordinate cross-department work, and partner with Directors and Boards to deliver quality service.

The role requires 3+ years in property operations or related fields, a Florida CAM license, and strong leadership skills. You will oversee projects, maintain contracts, and manage staff while ensuring on-time completion within budget.

Qualifications

• 3+ years of experience in property operations, hospitality, or construction.
• Bachelor’s degree in business or related field.
• Must be Florida CAM certified and licensed.
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Proficiency in Microsoft Office, Outlook and Windows.
• Knowledge of Florida Statutes and community documents.

Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide direction to staff and assist in the investigation and resolution of problems.

Skills

Property operations

Leadership

Problem solving

Interpersonal skills

Critical thinking

Florida statutes

Customer service

Management

Communication

Education

Bachelor’s degree in business or related field

CAM certification/licensure (Florida)

Tools

Microsoft Office

Outlook

Windows

Job description

FirstService Residential is seeking a Community Association Manager to lead on-site operations, coordinate cross-department work, and partner with Directors and Boards to deliver quality service.

The role requires 3+ years in property operations or related fields, a Florida CAM license, and strong leadership skills. You will oversee projects, maintain contracts, and manage staff while ensuring on-time completion within budget.