Licensed Community Association Manager – On-site Leader

FirstService Residential; Ponte Vedra Beach (FL); On-site; USD 73,000 - 77,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

401k with match

Paid holidays

Time off

Travel opportunities

Job summary

FirstService Residential is seeking a Community Association Manager to lead on-site operations and align across departments to meet company objectives. You will coordinate with Regional Directors and Boards, oversee maintenance, and manage projects and staff to deliver quality service to residents.

The role requires CAM certification in Florida, 3+ years in property operations or related fields, and strong leadership and organizational skills.

Qualifications

• 3+ years of experience in property Operations, Hospitality, or construction.
• Bachelor’s degree in business or related field.
• Must be Certified and Licensed by the State of Florida for Community Association Management (CAM)
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
• Excellent organization, motivation, leadership, management, and interpersonal skills
• Knowledge and ability to apply Florida Statutes and Community documents.

Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems.

Skills

Critical thinking

Problem solving

Judgement & decision making

Leadership

Interpersonal skills

Organizational skills

Confidential information handling

Florida Statutes knowledge

Education

Bachelor’s degree in business or related field

Florida CAM certification/licensed by the state

Tools

Microsoft Office

Outlook

Windows

Job description

FirstService Residential is seeking a Community Association Manager to lead on-site operations and align across departments to meet company objectives. You will coordinate with Regional Directors and Boards, oversee maintenance, and manage projects and staff to deliver quality service to residents.

The role requires CAM certification in Florida, 3+ years in property operations or related fields, and strong leadership and organizational skills.