On-Site Program Support Specialist – Mental Health Admin

Postgraduate Center for Mental Health; New York (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

The Postgraduate Center for Mental Health is seeking an administrative coordinator to support the ACT Team on-site in Jamaica, Queens. You will handle reception, data entry, billing, and coordination with Medicaid and managed care organizations.

Ideal candidates have a High School Diploma or equivalent, with associates-level coursework and experience in mental health settings. Knowledge of EHR systems like AWARDS by Foothold and myEvolv is preferred.

Qualifications

• High School Diploma or equivalent is required.
• Associates degree or college courses preferred.
• Experience in mental health or social services setting is preferred.
• Familiarity with AWARDS by Foothold and myEvolv by Netsmart is preferred.

Responsibilities

• Perform data entry, answer phones, and relay messages accurately.
• Maintain daily/monthly clinical boards with visit, medication, and hospitalization information.
• Submit monthly billing and update Medicaid enrollment records.
• Help locate missing clients through diligent searches.
• Assist with health insurance eligibility checks and EHR entries in AWARDS and myEvolv.
• Support communication with Managed Care Organizations and document transmissions.

Skills

Data entry

Phone handling

Communication

Billing coordination

Office administration

Education

High School Diploma or equivalent

Associates Degree or college level courses preferred

Tools

AWARDS by Foothold

myEvolv by Netsmart

Job description

The Postgraduate Center for Mental Health is seeking an administrative coordinator to support the ACT Team on-site in Jamaica, Queens. You will handle reception, data entry, billing, and coordination with Medicaid and managed care organizations.

Ideal candidates have a High School Diploma or equivalent, with associates-level coursework and experience in mental health settings. Knowledge of EHR systems like AWARDS by Foothold and myEvolv is preferred.