On-Site PC Support Technician – Troubleshooting

ARES Corporation; Kentucky; On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

HSA/FSA Accounts

Life & Disability Insurance

Critical Illness & Accident Insurance

401(k) Plan

ESOP

Paid Time Off & Holidays

Job summary

ARES Corporation in Cleveland, OH is hiring a Personal Computer Support Technician (PCST) to work on site at Glenn Research Center. The role provides support to a distributed PC/networking environment, including installation, testing, repair, and troubleshooting for stand-alone PCs, networked PCs, printers, and peripherals.

The technician installs and tests computers, configures operating systems, loads software, and resolves hardware and software problems, while delivering courteous,

Qualifications

• High school diploma (or equivalent).
• 2 years related experience preferred.

Responsibilities

• Install, test, and troubleshoot stand-alone PCs, networked PCs, printers, and peripherals.
• Provide software installation and configuration support for users.
• Assist users by phone or SpaceBar walk-up with hardware and software issues.
• Accurately fill out tickets and work orders, ensuring timely issue resolution.

Skills

Lifting 40 lb

Education

High school diploma

Job description

ARES Corporation in Cleveland, OH is hiring a Personal Computer Support Technician (PCST) to work on site at Glenn Research Center. The role provides support to a distributed PC/networking environment, including installation, testing, repair, and troubleshooting for stand-alone PCs, networked PCs, printers, and peripherals.

The technician installs and tests computers, configures operating systems, loads software, and resolves hardware and software problems, while delivering courteous,