On-Site PC Support Technician – Desktop & Laptop Repair

Worldwide TechServices; Tupelo (MS); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Additional incentive for each call closed

Job summary

Worldwide TechServices is looking for a Dynamic PC Support professional in Tupelo, Mississippi. This role involves repairing client products and providing excellent customer support according to established guidelines.

The ideal candidate will have technical certification, relevant experience, and the ability to effectively communicate with clients. Responsibilities include troubleshooting issues, maintaining service call records, and ensuring customer satisfaction.

Qualifications

• 0-2 years of relevant experience is typical.
• Previous customer service experience is a plus.
• Must have a valid Driver's License and reliable transportation.

Responsibilities

• Provide customer support for designated equipment.
• Complete all administrative tasks for each service call.
• Report all activity accurately and timely.
• Ensure control of assets and inventory as per client agreements.

Skills

Communicate technical issues

Drive to client locations

Lift and move equipment (up to 50 lbs)

Own a basic repair tool kit

Education

Technical school certification or equivalent

Tools

Relevant software and hardware knowledge

Job description

Worldwide TechServices is looking for a Dynamic PC Support professional in Tupelo, Mississippi. This role involves repairing client products and providing excellent customer support according to established guidelines.

The ideal candidate will have technical certification, relevant experience, and the ability to effectively communicate with clients. Responsibilities include troubleshooting issues, maintaining service call records, and ensuring customer satisfaction.