On-Site PC Support Technician — Desktop & Laptop Repair

Worldwide TechServices, LLC; Corpus Christi (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Worldwide TechServices is seeking a Dynamic PC Support technician to perform repairs and diagnostics on desktops and laptops while delivering professional customer service. You will respond to client inquiries, document calls, and ensure timely completion per serviceLevel agreements.

You may support desk side applications and infrastructure as needed. The role emphasizes safety, accurate reporting, and compliance with client policies.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.

Responsibilities

• Provide customer support for designated equipment (desktops and laptops).
• Answer client questions professionally and timely.
• Accept and deliver all service calls within the client SLA.
• Meet customer service satisfaction criteria per guidelines.
• Complete administrative tasks and real-time reporting for each call.

Skills

Technical support

Client communication

Equipment handling

Documentation

Education

Technical school certification

Tools

OEM Certifications

Desktop/Laptop hardware

Job description

Worldwide TechServices is seeking a Dynamic PC Support technician to perform repairs and diagnostics on desktops and laptops while delivering professional customer service. You will respond to client inquiries, document calls, and ensure timely completion per serviceLevel agreements.

You may support desk side applications and infrastructure as needed. The role emphasizes safety, accurate reporting, and compliance with client policies.