On-Site PC Support Technician — Bonus per Call

Worldwide TechServices; Kent (WA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading technology service provider in Kent, WA, is seeking a Dynamic PC Support specialist to perform troubleshooting and provide customer support for desktops and laptops. The ideal candidate will have technical school certification and up to 2 years of experience. Responsibilities include accepting service calls, completing administrative tasks, and ensuring asset control. The role requires effective communication with clients and the ability to lift equipment. This position includes additional incentives and requires a valid Driver’s License.

Qualifications

• 0-2 years of relevant experience preferred.
• Customer service experience is a plus.
• Maintain OEM Certifications as directed.

Responsibilities

• Provide customer support for designated equipment.
• Complete all administrative tasks associated with each call.
• Ensure control of assets and inventory through prompt turnaround.

Skills

Technical communication

Driving skills

Physical ability to lift equipment

Ownership of basic repair tools

Education

Technical school certification or equivalent

Job description

A leading technology service provider in Kent, WA, is seeking a Dynamic PC Support specialist to perform troubleshooting and provide customer support for desktops and laptops. The ideal candidate will have technical school certification and up to 2 years of experience. Responsibilities include accepting service calls, completing administrative tasks, and ensuring asset control. The role requires effective communication with clients and the ability to lift equipment. This position includes additional incentives and requires a valid Driver’s License.