On-site Patient Experience Specialist

Greater Portland Health; Portland (ME); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Dental Insurance

Flexible Spending Accounts

Employer paid Life insurance

Short-term Disability

Long-term Disability

403(b) employer match

Job summary

Greater Portland Health is seeking a patient service representative to be the first point of contact for patients and visitors. The ideal candidate has customer service experience, strong people skills, and a commitment to serving underserved members of the community.

This on-site position emphasizes a mission-driven team focused on taking care of each other and our community, with benefits and opportunities for growth within a growing organization.

Qualifications

• High school diploma or GED equivalent is required.
• Level 3 English is required.
• Experience working in a medical office is highly desired.

Responsibilities

• Serve as the first point of contact for patients and visitors.
• Provide courteous and professional assistance to patients and families.

Skills

Customer service experience

People skills

Education

High school diploma or GED

Job description

Greater Portland Health is seeking a patient service representative to be the first point of contact for patients and visitors. The ideal candidate has customer service experience, strong people skills, and a commitment to serving underserved members of the community.

This on-site position emphasizes a mission-driven team focused on taking care of each other and our community, with benefits and opportunities for growth within a growing organization.