Patient Service Representative

Greater Portland Health; Portland (ME); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

HSA with employer contributions

FSA

Life insurance and Disability

403(b) employer match

Generous PTO and holidays

Bereavement and Military Leave

Parental Leave

Training reimbursement

Tuition assistance

Job summary

Greater Portland Health is seeking a Patient Service Representative in Portland, ME. This full-time role is the first contact for patients and visitors, delivering friendly, professional service in a community-focused setting.

The position requires a high school diploma or GED, Level 3 English, and medical office experience is highly desired. Compensation includes $20.00–$21.00 hourly plus shift differentials and comprehensive benefits.

Qualifications

• High school diploma or GED required.
• Level 3 English required.
• Experience in a medical office preferred.

Responsibilities

• Be the first point of contact for patients and visitors.
• Provide friendly, professional customer service.
• Support a mission-driven healthcare team serving the community.

Skills

Customer service

People skills

Medical office experience

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time 295 Park, Portland, ME, US

8 days ago Requisition ID: 1626

Salary Range: $20.00 To $21.00 Hourly

We are looking to add a skilled and personable patient representative to our team. The Patient Service Representative is the first point of contact for our patients and visitors. If you have customer service experience, have excellent people skills, and believe in a mission that focuses on helping underserved members of our community then we would love to meet you! We are a mission-driven team focused on taking care of each other and our community. And we're growing!!

* This position is not eligible for a hybrid or fully remote schedule.

Requirements

• High school diploma or GED equivalent is required.
• Level 3 English is required.
• Experience working in a medical office is highly desired.
• Organization-wide incentive bonus of up to 5% of annual base salary
• Competitive compensation with shift differentials for some positions
• Health, Dental, Vision Insurance (Employer – Employee shared)
• Health Savings Accounts with employer contributions
• Flexible Spending Accounts
• Employer paid Life insurance, Short-term and Long-term Disability
• 403(b) employer match up to 3%
• Generous PTO package, including paid personal days and holidays
• Bereavement and Military Leave
• Paid Parental Leave (1 week)
• Non-CME training reimbursement up to $300 for full-time (32 hour) employees
• Tuition assistance up to $1,500 for full-time (32 hour) employees