Patient Support Center Pro - Compassionate Call Specialist

Greater Portland Health; South Portland (ME); Vor Ort; USD 28.000 - 30.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Employer paid Life insurance

Disability insurance (Short-term &

Disability insurance (Long-term)

403(b) employer match

Generous PTO including personal days &

Bereavement and Military Leave

Tuition assistance up to $1,500

Zusammenfassung

Greater Portland Health in South Portland, ME is seeking a Patient Support Center Representative to be the first contact for patients and external providers.

You will answer calls with a patient-focused approach to ensure access and quality care. The position is full-time, on-site, offering benefits including health, dental, vision, HSAs, FSA, life insurance, disability, retirement match, generous PTO, and tuition assistance.

Qualifikationen

• High school diploma or GED equivalent is required.
• Level 3 English is required.
• Call center experience in a healthcare setting preferred.
• Knowledge of Medicare, Medicaid, managed care, HMOs, and private insurance.

Aufgaben

• Answer calls from patients and external providers in a patient-focused manner.
• Serve as the initial point of contact to assure exceptional care and patient access.
• Act in alignment with our mission, values, and customer service standards.

Kenntnisse

Excellent customer service

Phone communication

English proficiency (Level 3)

Ausbildung

High school diploma or GED

Jobbeschreibung

Greater Portland Health in South Portland, ME is seeking a Patient Support Center Representative to be the first contact for patients and external providers.

You will answer calls with a patient-focused approach to ensure access and quality care. The position is full-time, on-site, offering benefits including health, dental, vision, HSAs, FSA, life insurance, disability, retirement match, generous PTO, and tuition assistance.