On-Site Patient Access Specialist | Tuition & Certifications

Ensemble Health Partners; Johnson City (TN); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble Health Partners in Johnson City, TN is seeking an entry-level Patient Access Associate Specialist to ensure a seamless patient experience during registration and access within the revenue cycle.

You will handle demographic collection, insurance details, and preservice collections, working on-site at Ballad - Franklin Woods Community Hospital. This role emphasizes accuracy, patient service, and regulatory compliance.

Qualifications

• 1+ year of customer service experience.
• CRCR certification required within 6 months of hire (Company Paid).

Responsibilities

• Register patients accurately and manage patient access processes.
• Collect and verify demographics and insurance information.
• Explain and obtain signatures on consent and education forms.
• Operates the telephone switchboard and communicates with patients and staff.
• Monitor accounts for regulatory compliance and POS collections.

Skills

Customer service

Communication

Curiosity/Innovation

Education

High School Diploma/GED

Job description

Ensemble Health Partners in Johnson City, TN is seeking an entry-level Patient Access Associate Specialist to ensure a seamless patient experience during registration and access within the revenue cycle.

You will handle demographic collection, insurance details, and preservice collections, working on-site at Ballad - Franklin Woods Community Hospital. This role emphasizes accuracy, patient service, and regulatory compliance.