Patient Access Specialist (On-Site) — Growth & Certifications

Ensemble Health Partners; Norton (VA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Tuition reimbursement

Paid certifications

Career advancement

Comprehensive benefits

Job summary

Ensemble Health Partners is seeking a Patient Access Associate Specialist to ensure a seamless patient registration experience at Ballad - Norton Community Hospital in Norton, VA. You will manage data entry, verify insurance details, and support both clinical and financial operations with a strong focus on accuracy.

The role emphasizes patient service, compliance, and collaboration with care teams. Requirements include 1+ year in customer service and CRCR within six months; on-site presence is

Qualifications

• 1+ years of customer service experience.
• CRCR certification required within 6 months of hire.
• Attention to accuracy and regulatory compliance.

Responsibilities

• Register patients accurately and collect insurance information.
• Perform pre-registration and demographics collection.
• Explain and obtain consent forms and patient education materials.
• Screen eligibility and ABN usage to inform Medicare patients.
• Provide excellent on-site customer service and coordinate with clinical and financial teams.

Skills

Customer service

Education

High School Diploma/GED

Tools

ABN software

Job description

Ensemble Health Partners is seeking a Patient Access Associate Specialist to ensure a seamless patient registration experience at Ballad - Norton Community Hospital in Norton, VA. You will manage data entry, verify insurance details, and support both clinical and financial operations with a strong focus on accuracy.

The role emphasizes patient service, compliance, and collaboration with care teams. Requirements include 1+ year in customer service and CRCR within six months; on-site presence is