On-Site Patient Access Specialist I — Care Concierge

Springfield Memorial Hospital; United States; On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Paid time off

401(k) match

Health insurance

Dental insurance

Vision insurance

Job summary

Springfield Memorial Hospital is seeking a patient access professional to support registration, scheduling, and financial interactions at the point of visit. You will collect patient demographics and insurance details, ensure HIPAA and compliance requirements are met, and explain documents to patients clearly.

You will coordinate Mammography Screening scheduling and act as a liaison across departments to support streamlined access to care.

Qualifications

• Experience with patient registration and collecting demographic and third‑party information accurately.
• Knowledge of HIPAA, patient rights, and applicable payer types.
• Ability to clearly explain registration documents to patients.

Responsibilities

• Process patient registration and obtain accurate demographic and payer information.
• Handle financial collections related to patient visits.
• Prepare and deploy legal, ethical and compliance documents at registration.
• Coordinate mammography screening scheduling and liaise between departments.

Skills

HIPAA knowledge

JCAHO knowledge

Customer service

Financial collections

Job description

Springfield Memorial Hospital is seeking a patient access professional to support registration, scheduling, and financial interactions at the point of visit. You will collect patient demographics and insurance details, ensure HIPAA and compliance requirements are met, and explain documents to patients clearly.

You will coordinate Mammography Screening scheduling and act as a liaison across departments to support streamlined access to care.