Patient Access Specialist I — Registration & Scheduling

Memorial Home Services; Springfield (IL); On-site; USD 22,000 - 33,000; Part time

Job summary

Memorial Home Services in Springfield, IL seeks a Part-time Patient Access Specialist to coordinate patient entry into hospital and affiliated services. The role ensures accurate registration while supporting financial, compliance, and customer service tasks.

Shift: Day, 1:00 PM–5:00 PM; Part-Time 0.5 FTE; weekends rotation. Responsibilities include collecting demographics and insurance data, handling registrations, and explaining payment responsibilities with confidentiality and HIPAA

Qualifications

• Education – High School Diploma required and annual education completion.
• At least 1 year of business office experience preferred, incl. Patient Access, Billing and collections.
• Knowledge of insurance principles, accounts receivable and hospital billing concepts.

Responsibilities

• Accurately process patient registration and admission information.
• Collect and verify patient demographics and insurance details.
• Perform financial collections and explain payment responsibilities.
• Present required legal, ethical, and compliance documents at registration.
• Schedule services such as mammography screenings.
• Serve as liaison between departments and Patient Access Services teams.

Skills

Interpersonal skills

Patient relations

Communication skills

Attention to detail

Problem solving

Education

High School Diploma

Tools

Registration software

Healthcare systems

Job description

Memorial Home Services in Springfield, IL seeks a Part-time Patient Access Specialist to coordinate patient entry into hospital and affiliated services. The role ensures accurate registration while supporting financial, compliance, and customer service tasks.

Shift: Day, 1:00 PM–5:00 PM; Part-Time 0.5 FTE; weekends rotation. Responsibilities include collecting demographics and insurance data, handling registrations, and explaining payment responsibilities with confidentiality and HIPAA