Patient Access Specialist 1

Springfield Memorial Hospital; United States; On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Paid time off

401(k) match

Health insurance

Dental insurance

Vision insurance

Job summary

Springfield Memorial Hospital is seeking a patient access professional to support registration, scheduling, and financial interactions at the point of visit. You will collect patient demographics and insurance details, ensure HIPAA and compliance requirements are met, and explain documents to patients clearly.

You will coordinate Mammography Screening scheduling and act as a liaison across departments to support streamlined access to care.

Qualifications

• Experience with patient registration and collecting demographic and third‑party information accurately.
• Knowledge of HIPAA, patient rights, and applicable payer types.
• Ability to clearly explain registration documents to patients.

Responsibilities

• Process patient registration and obtain accurate demographic and payer information.
• Handle financial collections related to patient visits.
• Prepare and deploy legal, ethical and compliance documents at registration.
• Coordinate mammography screening scheduling and liaise between departments.

Skills

HIPAA knowledge

JCAHO knowledge

Customer service

Financial collections

Job description

Position Type: On-site

Focused on the Future of Care We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer.

Job Description Summary

Assists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections. Performs the timely completion, preparation, and deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. Maintains knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, Commercial Payers, and departmental / system policies and procedures. Provides Mammography Screening scheduling services to patients. Work may be performed in a patient care area. Serves as a liaison between ancillary departments and other Patient Access Services areas.

Pay Transparency

$16.00 - $23.64 Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role.

Benefits

Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/