On-Site Operations Excellence Advisor (RVA)

Jani-King of Dallas | Fort Worth | Houston | Greensboro | Richmond; Richmond (VA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health/Dental/Vision insurance offered

Gas Card offered

Job summary

Jani-King is seeking an on-site Operations Advisor in Richmond, VA to support franchise owners and clients. You will oversee daily service delivery, monitor quality, and ensure adherence to procedures and expectations.

The role emphasizes collaboration with owners to boost efficiency and customer satisfaction. The position requires strong operations and project management skills, coupled with analytical and financial acumen, plus a clear, professional communication style.

Qualifications

• Strong Operations and Project Management experience.
• Solid Analytical skills and finance knowledge.
• Excellent written and verbal communication.
• Organizational and time-management abilities in a fast-paced environment.
• Experience in facilities services or commercial cleaning is beneficial.

Responsibilities

• Oversee day-to-day service delivery and quality across accounts.
• Collaborate with franchise owners to improve efficiency.
• Review performance metrics and support budgeting and cost controls.
• Coordinate projects and provide guidance to maintain customer satisfaction.
• Conduct site visits and resolve issues with stakeholders.

Skills

Operations management

Project management

Analytical skills

Finance knowledge

Communication

Organizational skills

Time-management

Driver's license

Education

Associate or Bachelor's degree in business/related field

Job description

Jani-King is seeking an on-site Operations Advisor in Richmond, VA to support franchise owners and clients. You will oversee daily service delivery, monitor quality, and ensure adherence to procedures and expectations.

The role emphasizes collaboration with owners to boost efficiency and customer satisfaction. The position requires strong operations and project management skills, coupled with analytical and financial acumen, plus a clear, professional communication style.