On-Site Office Manager — Hospitality & Operations Lead

Jackson Dawson; Dearborn (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Jackson Dawson in Dearborn, Michigan, is seeking a proactive Office Manager to be the heartbeat of our on-site operations. You will keep the workplace clean, organized, safe, and welcoming, supporting teams, visitors, and daily operations.

As the go-to resource for office needs, you will oversee reception, vendor management, meetings, and events, while mentoring front-office staff and partnering with HR on policies. This role is full-time and on-site.

Qualifications

• Minimum of 5 years of office management experience, ideally in a hospitality-driven or fast-paced setting.
• Excellent written and verbal communication skills, with confidence engaging clients and internal teams.
• Deep understanding of office systems, procedures, and professional etiquette.
• Hands-on proficiency with office technology including Mac systems, copiers, and phone systems.

Responsibilities

• Act as the go-to resource for all office needs, from maintenance, mail, and supplies to equipment, billing, and errands
• Oversee day-to-day operations of the office, including correspondence, supply requests, and clerical workflows
• Lead and coordinate receptionist and runner teams, ensuring service requests are handled from intake through procurement and setup
• Manage food and beverage services — inventory, ordering, and coordination for meetings and events
• Support scheduling of meetings, appointments, and conference room usage
• Train, cross-train, and mentor front office staff
• Partner with HR to roll out and maintain office policies
• Build and manage vendor relationships, negotiating pricing and ensuring invoices are paid on time
• Continuously evaluate office processes and recommend improvements to boost efficiency
• Warmly greet and assist visitors, setting a positive guest experience
• Take on additional responsibilities as the office evolves

Skills

Office management

Communication

Organization

Multitasking

Tools

Mac systems

Copiers

GoToMeeting

Smartsheet

Job description

Jackson Dawson in Dearborn, Michigan, is seeking a proactive Office Manager to be the heartbeat of our on-site operations. You will keep the workplace clean, organized, safe, and welcoming, supporting teams, visitors, and daily operations.

As the go-to resource for office needs, you will oversee reception, vendor management, meetings, and events, while mentoring front-office staff and partnering with HR on policies. This role is full-time and on-site.