Office Manager — Dearborn, MI (On-Site)

ADP, Inc.; Dearborn (MI); On-site; USD 60,000 - 65,000; Full time

Job summary

Jackson Dawson in Dearborn, Michigan is seeking a proactive, on-site Office Manager to keep the office organized, clean, and welcoming. You will support operations, vendor relations, scheduling, and attendee hospitality, serving as the heartbeat of the Dearborn office.

This full-time role requires strong multitasking, excellent communication, and a track record in office systems, policy implementation, and staff mentoring.

Qualifications

• Minimum of 5 years of office management experience in hospitality-driven or fast-paced environments.
• Proven success in office administration and operations.
• Deep understanding of office systems, procedures, and etiquette.
• Experience negotiating contracts for office equipment and services.
• Hands-on proficiency with Mac systems, copiers, and phone systems.
• Strong knowledge of Microsoft Office and macOS.
• Excellent written and verbal communication, with clients and internal teams.
• Strong organizational, time management, and multitasking abilities.

Responsibilities

• Oversee day-to-day office operations, including supplies, equipment, and errands.
• Lead receptionist and support staff; manage intake through procurement and setup.
• Coordinate food and beverage for meetings and events.
• Schedule meetings and manage conference room usage.
• Partner with HR to implement office policies.
• Build vendor relationships and process invoices.
• Continuously evaluate processes to boost efficiency.
• Greet visitors and maintain a welcoming environment.

Skills

Office management

Hospitality industry experience

Vendor relationship management

Contract negotiation

Mac systems proficiency

Microsoft Office

Communication skills

Team leadership

Tools

GoToMeeting

Smartsheet

Copiers

Phone systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full Time Dearborn, MI, US

3 days ago Requisition ID: 1311

Salary Range: $60,000.00 To $65,000.00 Annually

About the Role

Jackson Dawson is looking for a proactive and personable Office Manager to be the heartbeat of our Dearborn office. This is a fully on‑site position based out of our Dearborn, Michigan location, where you'll play a central role in keeping our workplace clean, organized, safe, and welcoming. If you take pride in supporting others, thrive in a service‑oriented environment, and enjoy mastering the systems and tools that keep an office running smoothly, we'd love to meet you.

Responsibilities

• Act as the go‑to resource for all office needs, from maintenance, mail, and supplies to equipment, billing, and errands
• Oversee the day‑to‑day operations of the office, including correspondence, supply requests, and clerical workflows
• Lead and coordinate the receptionist and runner teams, ensuring every service request is handled seamlessly from intake through procurement, delivery, meeting setup, and follow‑up
• Manage food and beverage services — inventory, ordering, and coordination with support staff — to meet the needs of meetings, events, and daily hospitality
• Support the scheduling of meetings, appointments, and conference room usage
• Train, cross‑train, and mentor front office staff on an ongoing basis
• Partner with HR to roll out and maintain office policies
• Build and manage vendor relationships, negotiating pricing and ensuring invoices are processed and paid on time
• Continuously evaluate office processes and recommend improvements to boost efficiency
• Warmly greet and assist visitors, setting the tone for a positive guest experience
• Take on additional responsibilities as the needs of the office evolve

Qualifications

• Minimum of 5 years of office management experience, ideally in a hospitality‑driven or fast‑paced, service‑oriented setting
• Demonstrated success in office management, administration, or a closely related field
• Deep understanding of office systems, procedures, and professional etiquette
• Experience negotiating and managing contracts for office equipment and services
• Hands‑on proficiency with office technology, including Mac systems, copiers, and phone systems
• Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint), macOS, GoToMeeting, and Smartsheet
• Flexibility and composure under pressure
• Sharp attention to detail paired with strong problem‑solving instincts
• Excellent written and verbal communication skills, with confidence engaging both clients and internal teams
• Standout organizational, time management, and multitasking abilities

Work Location

This is a full‑time, on‑site role based at Jackson Dawson's Dearborn, Michigan office. Regular in‑office presence …