Office Manager — Dearborn, MI (On-Site)

Jackson-Dawson; Dearborn (MI); On-site; USD 60,000 - 65,000; Full time

Job summary

Jackson Dawson seeks an experienced Office Manager for our Dearborn, Michigan office. This fully on-site role focuses on keeping the workplace clean, organized, safe, and welcoming while supporting teams and daily operations.

You will supervise reception, vendor relations, scheduling, and office services, partnering with HR to implement policies and ensure smooth workflows in a hospitality-driven environment.

Qualifications

• Minimum 5 years in office management in hospitality-driven or fast-paced settings.
• Proven success in office management and administration.
• Strong knowledge of office systems, procedures, and etiquette.
• Experience negotiating office equipment and service contracts.
• Proficient with Mac systems, copiers, phones, and MS Office suite.
• Excellent communication and organizational skills.

Responsibilities

• Serve as the go-to resource for all office needs, from maintenance, mail, and supplies to equipment, billing, and errands.
• Oversee day-to-day operations, including correspondence, supply requests, and clerical workflows.
• Lead receptionist and runner teams, ensuring service requests are handled from intake to procurement and events.
• Manage food and beverage services for meetings, events, and daily hospitality.
• Support scheduling of meetings and conference room usage.
• Train, cross-train, and mentor front office staff.
• Partner with HR to roll out and maintain office policies.
• Build and manage vendor relationships, negotiating pricing and ensuring invoices are paid on time.
• Continuously evaluate office processes and recommend improvements to boost efficiency.
• Warmly greet and assist visitors, setting a positive guest experience.
• Take on additional responsibilities as the needs of the office evolve.

Skills

Office management

Administration

Office systems

Vendor management

Office technology

MS Office stack

Under pressure

Attention to detail

Communication

Organization

Tools

GoToMeeting

Smartsheet

Mac OS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full Time Dearborn, MI, US

Salary Range: $60,000.00 To $65,000.00 Annually

About the Role

Jackson Dawson is looking for a proactive and personable Office Manager to be the heartbeat of our Dearborn office. This is a fully on-site position based out of our Dearborn, Michigan location, where you'll play a central role in keeping our workplace clean, organized, safe, and welcoming. If you take pride in supporting others, thrive in a service-oriented environment, and enjoy mastering the systems and tools that keep an office running smoothly, we'd love to meet you.

Responsibilities

• Act as the go-to resource for all office needs, from maintenance, mail, and supplies to equipment, billing, and errands
• Oversee the day-to-day operations of the office, including correspondence, supply requests, and clerical workflows
• Lead and coordinate the receptionist and runner teams, ensuring every service request is handled seamlessly from intake through procurement, delivery, meeting setup, and follow-up
• Manage food and beverage services — inventory, ordering, and coordination with support staff — to meet the needs of meetings, events, and daily hospitality
• Support the scheduling of meetings, appointments, and conference room usage
• Train, cross-train, and mentor front office staff on an ongoing basis
• Partner with HR to roll out and maintain office policies
• Build and manage vendor relationships, negotiating pricing and ensuring invoices are processed and paid on time
• Continuously evaluate office processes and recommend improvements to boost efficiency
• Warmly greet and assist visitors, setting the tone for a positive guest experience
• Take on additional responsibilities as the needs of the office evolve

Qualifications

• Minimum of 5 years of office management experience, ideally in a hospitality-driven or fast-paced, service-oriented setting
• Demonstrated success in office management, administration, or a closely related field
• Deep understanding of office systems, procedures, and professional etiquette
• Experience negotiating and managing contracts for office equipment and services
• Hands-on proficiency with office technology, including Mac systems, copiers, and phone systems
• Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint), macOS, GoToMeeting, and Smartsheet
• Flexibility and composure under pressure
• Sharp attention to detail paired with strong problem-solving instincts
• Excellent written and verbal communication skills, with confidence engaging both clients and internal teams
• Standout organizational, time management, and multitasking abilities

Work Location

This is a full-time, on-site role based at Jackson Dawson's Dearborn, Michigan office. Regular in-office presence is required to support our teams, visitors, and daily operations.