On-Site Office Manager - Hospitality & Operations Lead

Jackson-Dawson; Dearborn (MI); On-site; USD 60,000 - 65,000; Full time

Job summary

Jackson Dawson seeks an experienced Office Manager for our Dearborn, Michigan office. This fully on-site role focuses on keeping the workplace clean, organized, safe, and welcoming while supporting teams and daily operations.

You will supervise reception, vendor relations, scheduling, and office services, partnering with HR to implement policies and ensure smooth workflows in a hospitality-driven environment.

Qualifications

• Minimum 5 years in office management in hospitality-driven or fast-paced settings.
• Proven success in office management and administration.
• Strong knowledge of office systems, procedures, and etiquette.
• Experience negotiating office equipment and service contracts.
• Proficient with Mac systems, copiers, phones, and MS Office suite.
• Excellent communication and organizational skills.

Responsibilities

• Serve as the go-to resource for all office needs, from maintenance, mail, and supplies to equipment, billing, and errands.
• Oversee day-to-day operations, including correspondence, supply requests, and clerical workflows.
• Lead receptionist and runner teams, ensuring service requests are handled from intake to procurement and events.
• Manage food and beverage services for meetings, events, and daily hospitality.
• Support scheduling of meetings and conference room usage.
• Train, cross-train, and mentor front office staff.
• Partner with HR to roll out and maintain office policies.
• Build and manage vendor relationships, negotiating pricing and ensuring invoices are paid on time.
• Continuously evaluate office processes and recommend improvements to boost efficiency.
• Warmly greet and assist visitors, setting a positive guest experience.
• Take on additional responsibilities as the needs of the office evolve.

Skills

Office management

Administration

Office systems

Vendor management

Office technology

MS Office stack

Under pressure

Attention to detail

Communication

Organization

Tools

GoToMeeting

Smartsheet

Mac OS

Job description

Jackson Dawson seeks an experienced Office Manager for our Dearborn, Michigan office. This fully on-site role focuses on keeping the workplace clean, organized, safe, and welcoming while supporting teams and daily operations.

You will supervise reception, vendor relations, scheduling, and office services, partnering with HR to implement policies and ensure smooth workflows in a hospitality-driven environment.