On-Site Office Assistant & Customer Support

Broad Glass; New Orleans (LA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid vacation 10 days

401(k) Company match 3% after one year

Medical insurance: 50% premium covered

Paid holidays

Job summary

Broad Glass in New Orleans, LA is seeking an Office Assistant to support daily administrative operations, answer customer inquiries, and help keep the office organized and efficient. This family-owned company, serving the community since 1965, values reliability, clear communication, and a proactive, detail-oriented approach.

You will handle phones, emails, scheduling, data entry, invoicing support, and coordination with field technicians and office staff.

Qualifications

• Experience in administrative or customer service roles.
• Strong verbal and written communication.
• Ability to manage multiple tasks and meet deadlines.
• On-site work in New Orleans, LA.

Responsibilities

• Answer calls and direct requests to the team.
• Provide courteous customer service by phone, email, in person.
• Schedule appointments and coordinate service activities.
• Perform data entry, filing, and document prep.
• Maintain accurate customer records and service docs.
• Help prepare estimates and invoices as directed.
• Coordinate daily activities with field technicians and staff.
• Monitor emails and follow up on requests.
• Maintain office supplies and organization.
• Assist management with additional tasks.

Skills

Administrative experience

Communication skills

Phone/Customer service

Organizational skills

Multitasking

Basic computer skills

On-site work

Tools

Microsoft Office

Job description

Broad Glass in New Orleans, LA is seeking an Office Assistant to support daily administrative operations, answer customer inquiries, and help keep the office organized and efficient. This family-owned company, serving the community since 1965, values reliability, clear communication, and a proactive, detail-oriented approach.

You will handle phones, emails, scheduling, data entry, invoicing support, and coordination with field technicians and office staff.