On-Site Night Shift SOC Operator

Global Asset Security LLC; Marietta (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Global Asset Security LLC is seeking a highly alert, professional SOC Operator to monitor CCTV systems, coordinate field operations, and dispatch officers in response to incidents. You will maintain radio communications and serve as a client liaison during the overnight shift.

The role requires a high school diploma (associate degree preferred), experience in a command center or dispatch environment, and proficiency with CCTV monitoring software and incident reporting systems.

Qualifications

• High school diploma or equivalent required; associate degree in criminal justice or related field preferred.
• Prior experience in a command center, dispatch, or security control room environment is highly desirable.
• Proficient in CCTV monitoring software, radio communication procedures, and incident reporting systems.
• Ability to multitask in high-pressure situations with excellent situational awareness.
• Strong verbal and written communication skills.
• Dependable, punctual, and able to work independently with minimal supervision.

Responsibilities

• CCTV Monitoring: Continuously monitor live video surveillance systems for suspicious or unauthorized activity across multiple client sites.
• Officer Activity Tracking: Track and verify movements, patrols, and status updates of on-duty security officers using GuardConnect or other tracking software.
• Officer scheduling, flex position handling, call out handling.
• Radio Communication: Serve as the central communication hub, maintaining clear and professional radio communication with all field officers.
• Dispatching & Incident Response: Dispatch security personnel to incidents, alarms, or service requests in real-time; contact local law enforcement when necessary.
• Escalation & Reporting: Elevate high-risk incidents to supervisors per protocol; document all incidents and responses.
• Client Communication: Serve as a point of contact for clients during the shift and provide incident updates.

Skills

Multitasking

Verbal communication

Written communication

Situational awareness

Dependability

Education

High school diploma or equivalent

Associate degree preferred in criminal justice or related field

Tools

CCTV monitoring software

Radio communication procedures

Job description

Global Asset Security LLC is seeking a highly alert, professional SOC Operator to monitor CCTV systems, coordinate field operations, and dispatch officers in response to incidents. You will maintain radio communications and serve as a client liaison during the overnight shift.

The role requires a high school diploma (associate degree preferred), experience in a command center or dispatch environment, and proficiency with CCTV monitoring software and incident reporting systems.