On-Site Network Field Technician – Facility Systems

TKC Holdings, Inc.; Atlanta (GA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company<br

Paid Time Off (PTO)

Tuition Reimbursement

Paid Training

Career Advancement Opportunities

Life Insurance & AD&D Coverage

Voluntary Benefits including Short- &/

Job summary

TKC Holdings, Inc. is seeking a Field Tech to perform walk-throughs at facilities, repairing or replacing components on a suite of custom configured network devices in support of multi-year state and county contracts.

This role includes installing equipment at new sites and handling add-on components for inmate phone systems. The position requires an AA degree or equivalent, knowledge of T-1 and analog circuits, strong network diagnostics skills, and excellent written/verbal communication.

Qualifications

• AA degree or equivalent from two-year college or technical school, or six months to one year related experience.
• T-1 and analog circuit repair knowledge.
• Excellent working knowledge of multiple network disciplines and advanced diagnostics to isolate and troubleshoot issues.
• Develop good working relationships with facility personnel.
• Excellent written and verbal communication.
• Professional attitude in dealing with customers.

Responsibilities

• Walk-through of the facility to repair or replace components on a suite of network devices for inmate phone systems.
• Installations at new sites and assembling network equipment for the inmate phone system.
• Perform other duties as determined by business needs.

Skills

T-1 knowledge

Analog circuit repair

Network diagnostics

Written & verbal communication

Team oriented

Customer relations

Travel readiness

Education

AA degree or equivalent

Job description

TKC Holdings, Inc. is seeking a Field Tech to perform walk-throughs at facilities, repairing or replacing components on a suite of custom configured network devices in support of multi-year state and county contracts.

This role includes installing equipment at new sites and handling add-on components for inmate phone systems. The position requires an AA degree or equivalent, knowledge of T-1 and analog circuits, strong network diagnostics skills, and excellent written/verbal communication.