On-Site Manufacturing IT Support Specialist

WKW Extrusion- Erbsloeh Aluminum Solutions, Inc.

Portage (MI)

On-site

USD 52,000 - 76,000

Full time

3 days ago
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Job summary

WKW Extrusion- Erbsloeh Aluminum Solutions, Inc. is seeking an IT Support Specialist to be the primary onsite IT resource for Portage, Michigan operations and corporate offices.

You will support hardware, software, network systems, and cybersecurity initiatives to ensure production uptime and business continuity. The role requires strong problem-solving, communication, and collaboration with cross-functional teams, including Maintenance and Engineering, with responsibilities spanning onboarding,

Qualifications

  • Associate or bachelor’s degree in information technology, computer science, computer engineering, or related field; or equivalent experience.
  • Experience providing technical support for computer hardware, software, and networks.
  • Familiarity with Windows OS and Microsoft 365 administrations.

Responsibilities

  • Provide first- and second-level technical support for hardware, software, network, and system issues.
  • Install, configure, and maintain desktops, laptops, printers, and peripherals.
  • Administer Microsoft 365 apps and manage user accounts and access.

Skills

Windows OS
Microsoft 365
Active Directory
Networking
Cybersecurity
IT Support
Documentation

Education

Associate or Bachelor's degree in IT/CS/Engineering

Tools

Microsoft 365
Active Directory
HPE Aruba networking
TCP/IP/DNS/DHCP/VPN

Job description

WKW Extrusion- Erbsloeh Aluminum Solutions, Inc. is seeking an IT Support Specialist to be the primary onsite IT resource for Portage, Michigan operations and corporate offices.

You will support hardware, software, network systems, and cybersecurity initiatives to ensure production uptime and business continuity. The role requires strong problem-solving, communication, and collaboration with cross-functional teams, including Maintenance and Engineering, with responsibilities spanning onboarding,

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