IT Specialist - Manufacturing & ERP Support

Marmon Holdings, Inc.; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Powerex-Iwata Air Technology Inc., part of Marmon Holdings, seeks an Information Technology Specialist to provide first-line support and maintain our technology infrastructure.

You will troubleshoot issues, manage user accounts, support Microsoft 365, and assist with CSI/SyteLine ERP, Teamcenter PLM, and Solid Edge applications. Join a Berkshire Hathaway-backed organization offering growth across manufacturing environments.

Qualifications

• Associate's or Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field, or equivalent technical experience.
• 2+ years of IT support or system administration experience.
• Strong troubleshooting and problem-solving skills.
• Experience supporting users in a manufacturing environment.
• Familiarity with Microsoft 365 administration.
• Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and wireless networking.
• Experience with ERP systems such as Infor CloudSuite Industrial (CSI/SyteLine) is a plus.
• Experience with Teamcenter PLM or Solid Edge is a plus.
• Experience with VMware, Hyper‑V, AWS, or Microsoft Azure is a plus.

Responsibilities

• Provide first-level technical support for computers, laptops, mobile devices, printers, software, and peripheral equipment.
• Install, configure, maintain, and troubleshoot Windows workstations and related hardware.
• Assist with administration of Microsoft Windows Server, Active Directory, Group Policy, DNS, DHCP, and Microsoft 365.
• Create and maintain user accounts, passwords, security groups, and application access.
• Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
• Assist with administration and user support for Infor CloudSuite Industrial (CSI/SyteLine) ERP.
• Provide user support for Siemens Teamcenter PLM and Solid Edge engineering applications.
• Assist with Salesforce user account administration and Zoho Desk ticket management.

Skills

IT support

Troubleshooting

Manufacturing environment

Networking basics

Education

Associate's or Bachelor's degree in Computer Science / IT / Information Systems

Tools

Infor CSI/SyteLine

Teamcenter PLM

Solid Edge

VMware

Hyper-V

AWS

Azure

Microsoft 365 administration

Job description

Powerex-Iwata Air Technology Inc., part of Marmon Holdings, seeks an Information Technology Specialist to provide first-line support and maintain our technology infrastructure.

You will troubleshoot issues, manage user accounts, support Microsoft 365, and assist with CSI/SyteLine ERP, Teamcenter PLM, and Solid Edge applications. Join a Berkshire Hathaway-backed organization offering growth across manufacturing environments.