On-Site Mailroom & Customer Service Pro

Ricoh USA, Inc.

Hazelwood (MO)

On-site

USD 42,000 - 56,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Tuition assistance

Paid vacation & holidays

Job summary

Ricoh USA, Inc. is seeking a Senior On-Site Service Specialist in Hazelwood, MO. The role focuses on operating high-volume copiers, performing binding/finishing work, and providing on-site service and support for customer equipment.

The position includes basic troubleshooting, setup of devices, mail handling, and occasional reception duties. Candidates should have a high school diploma or GED and 1–2 years of related experience, with strong MS Office skills and a valid driver’s license if

Qualifications

Requires high school diploma or GED and 1-2 years of related work experience.
Some related copy job experience is preferred.
May require valid driver's license and minimum levels of auto insurance coverage per Ricoh.
Demonstrate competency in MS Office Suite.

Responsibilities

Run high volume/production copy machines and perform binding/finishing work.
Ensure copiers are working properly and check quality via daily inspections.
Troubleshoot basic equipment and elevate calls to technicians.
Set up equipment as prescribed by the customer and handle scanning/imaging tasks.
Distribute mail and manage materials; maintain logs and inventories.