On-Site Services Lead: Copy, Mail & Tech Support

Ricoh USA, Inc.; Milwaukee (WI); On-site; USD 24,796 - 25,485; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement Savings Plan (401K)

Tuition assistance programs

Paid vacation time

Job summary

Ricoh USA, Inc. is looking for a Senior On-Site Service Specialist in Milwaukee, WI. In this role, you will operate high-volume duplicating and production equipment while providing copier maintenance and support services. Responsibilities include troubleshooting issues, ensuring equipment is functional, and maintaining supply inventories.

The ideal candidate will possess a high school diploma and 1-2 years of relevant experience, demonstrating strong customer relations skills and proficiency in basic computer applications. Competitive benefits package offered, including medical and retirement options.

Qualifications

• 1-2 years of related work experience required.
• Valid driver's license and minimum levels of auto insurance coverage may be required.
• Competency in basic computer skills is necessary.

Responsibilities

• Runs high volume production copy machines.
• Ensures convenience copiers are working properly.
• Maintains records for management reports and inventories of supplies.

Skills

Basic computer skills

Customer relations skills

Troubleshooting skills

Education

High school diploma or GED

Tools

MS Office Suite

Copy equipment

Job description

Ricoh USA, Inc. is looking for a Senior On-Site Service Specialist in Milwaukee, WI. In this role, you will operate high-volume duplicating and production equipment while providing copier maintenance and support services. Responsibilities include troubleshooting issues, ensuring equipment is functional, and maintaining supply inventories.

The ideal candidate will possess a high school diploma and 1-2 years of relevant experience, demonstrating strong customer relations skills and proficiency in basic computer applications. Competitive benefits package offered, including medical and retirement options.