Mail & Shipping Specialist - Client-Focused Logistics

FedEx Group

Northern (KY)

Hybrid

USD 25,000 - 30,000

Full time

5 days ago

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Job summary

FedEx Office in Riverwoods, IL, is seeking a dedicated Mail Services Specialist to manage the accurate handling of incoming and outgoing mail and parcels within a corporate setting. You will provide excellent service, support operational equipment, and assist with fulfillment based on customer requirements, while interacting with customers and team members daily.

The role emphasizes minimal supervision and requires attention to detail, with opportunities to contribute to process improvements and

Qualifications

1+ year of customer service or operations experience.
Familiarity with USPS and commercial carrier processes preferred.
Experience with mailroom equipment (e.g., postage meters, barcode scanners) preferred.
Excellent verbal and written skills.

Responsibilities

Primary responsibility for coordination of all mail and shipping related services and activities.
Pick-up and deliver customer packages and mail throughout the onsite.
Assemble packages and prepare goods for shipping by wrapping items in insulation and weighing packages.
Operate and maintain an automatic mail processing machine (mail meter) for outbound mail.
Provide customer service by informing customers of products, services, routes, and rates.