On-Site Logistics Broker: Carrier Sourcing & Rates

Talon Logistics; New Albany (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

Talon Logistics in New Albany, IN, is hiring a Logistics Broker to coordinate freight moves between shippers and carriers. You will source carriers, negotiate rates, and ensure capacity to meet customer needs, while tracking shipments and resolving service issues.

The role emphasizes strong client relationships, accurate documentation, and collaboration with operations and sales teams to drive business growth.

Qualifications

• Strong communication and customer service skills to interact with shippers, carriers, and internal teams.
• Experience in Freight Brokerage and sourcing capacity, negotiating rates, and managing freight movements.
• Account management experience to build, maintain, and grow long-term client relationships.
• Problem-solving, negotiation, and conflict resolution abilities to address service issues and meet customer expectations.
• Relevant experience in logistics or supply chain operations is beneficial.
• On-site work during standard business hours with flexibility to support extended operations when needed.
• Proficiency with computer systems and logistics software and strong organizational skills.
• High school diploma or equivalent; post-secondary education in business, logistics, or related field is a plus.

Responsibilities

• Coordinate freight moves between shippers and carriers.
• Source and qualify carriers, negotiate rates, and secure capacity to meet customer requirements.
• Manage load details, track shipments, resolve service issues, and ensure timely delivery.
• Maintain strong relationships with existing accounts and provide proactive shipment updates.
• Accurately document and use internal systems to manage orders.
• Collaborate with operations and sales teams to support business growth.

Skills

Communication

Customer service

Account management

Problem solving

Negotiation

Conflict resolution

Organization

Time management

Education

High school diploma

Post-secondary education (business/logistics)

Tools

Logistics software

Job description

Talon Logistics in New Albany, IN, is hiring a Logistics Broker to coordinate freight moves between shippers and carriers. You will source carriers, negotiate rates, and ensure capacity to meet customer needs, while tracking shipments and resolving service issues.

The role emphasizes strong client relationships, accurate documentation, and collaboration with operations and sales teams to drive business growth.