On-Site Lighting Systems Field Tech (Travel 30%)

Lutron; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Lutron is seeking a Field Services Specialist to join our Nashville, TN metro area team. You will be the face of Lutron at customer sites, delivering on-site support, commissioning and maintaining advanced lighting and shading systems.

You will diagnose and troubleshoot system issues, coordinate site visits, and collaborate with engineering, sales, and support teams to ensure outstanding customer experiences.

Qualifications

• High School Diploma or GED equivalent.
• 5+ years electro-mechanical experience or related field experience.
• Proficiency with Outlook/Teams and MS Office; basic computer networking experience.
• Experience troubleshooting electrical systems.
• Willingness to travel up to 30%.
• Valid driver’s license.
• Authorized to work in the U.S. without sponsorship (no H-1B sponsorship).

Responsibilities

• Deliver on-site support and technical expertise to clients at customer sites.
• Commission, troubleshoot, and repair Lutron Commercial Systems per field protocols.
• Coordinate and manage site visits with contractors, facility managers, and stakeholders.
• Operate independently across diverse commercial sites with professionalism.
• Support the full lifecycle of Lutron products, including diagnostics, repairs, and training.

Skills

Customer service

Field service

Troubleshooting

Electrical systems

Education

High School Diploma or GED

Tools

Outlook/Teams

MS Office

Computer networking

Job description

Lutron is seeking a Field Services Specialist to join our Nashville, TN metro area team. You will be the face of Lutron at customer sites, delivering on-site support, commissioning and maintaining advanced lighting and shading systems.

You will diagnose and troubleshoot system issues, coordinate site visits, and collaborate with engineering, sales, and support teams to ensure outstanding customer experiences.