Nashville Field Services Technician – Lighting & Shading

ICIMS - Lutron Electronics Company, Inc; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Lutron Electronics Company, Inc. in Nashville, TN is seeking a Field Services Specialist to join our team serving the Nashville metro area. You will be the face of Lutron at customer sites, ensuring our lighting and shading systems are commissioned and maintained.

You’ll deliver on-site support, perform commissioning and troubleshooting, coordinate site visits, work independently across diverse commercial job sites, and support system upgrades to maximize performance and customer satisfaction.

Qualifications

• 5+ years of electro-mechanical or related field experience.
• Proficiency with Outlook/Teams and Microsoft-based productivity software.
• Experience with troubleshooting electrical systems.
• Valid driver’s license and willingness to travel 30%.
• Authorized to work in the U.S. without visa sponsorship.
• Strong customer-facing communication skills.

Responsibilities

• Deliver exceptional customer service on-site and provide technical expertise to clients throughout the system lifecycle.
• Master commissioning, troubleshooting, and repair of all Lutron Commercial Systems.
• Coordinate and manage site visits with contractors, facility managers, and other stakeholders.
• Operate independently across diverse commercial job sites, adapting to fast-paced environments.
• Support the full lifecycle of Lutron products, including diagnostics, repairs, and system upgrades.
• Act as a subject matter expert for legacy systems and products, guiding clients and internal teams.

Skills

Electro-mechanical experience

Customer on-site service

Electrical troubleshooting

Travel readiness

Outlook/Teams proficiency

Driver's license

Education

High School Diploma or GED

Job description

Lutron Electronics Company, Inc. in Nashville, TN is seeking a Field Services Specialist to join our team serving the Nashville metro area. You will be the face of Lutron at customer sites, ensuring our lighting and shading systems are commissioned and maintained.

You’ll deliver on-site support, perform commissioning and troubleshooting, coordinate site visits, work independently across diverse commercial job sites, and support system upgrades to maximize performance and customer satisfaction.