Lutron Field Service Specialist – Travel-Heavy On-site Support

SAVE Electronics; Dallas (TX); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

PTO

Health insurance

401(k) with company match

Job summary

SAVE Electronics is seeking a Field Service Specialist to support Lutron lighting systems nationwide from Canton, TX, with 50%+ travel. You will commission, startup, upgrade, troubleshoot, and remotely assist on projects for commercial settings.

On-site and remote support, plus training for customer personnel, are key responsibilities. The ideal candidate has 3–5 years in electrical/low-voltage field service, reads wiring diagrams, and communicates clearly with customers and teams.

Qualifications

• 3–5 years hands-on electrical/low-voltage experience.
• Experience with lighting controls, HVAC, or building management systems.
• Ability to read electrical drawings and schematics.
• Strong communication and documentation skills.

Responsibilities

• Commission, startup, upgrade, maintain, and troubleshoot Lutron systems at customer sites and remotely.
• Diagnose system, wiring, device, and communication issues; document findings and follow through on resolution.
• Coordinate site work with SAVE project managers, electrical contractors, general contractors, and customer or facility teams.
• Explain system operation and provide practical training to customer personnel.
• Record service work, test results, site conditions, and open items with clear notes, photos, and updated system documentation.
• Identify required electrical contractor work, materials, or follow-up services and inform the project manager.

Skills

Troubleshooting

Reading wiring diagrams

Customer communication

Field service

Education

High school diploma or GED

Technical training or degree in electrical/electronics/controls

Job description

SAVE Electronics is seeking a Field Service Specialist to support Lutron lighting systems nationwide from Canton, TX, with 50%+ travel. You will commission, startup, upgrade, troubleshoot, and remotely assist on projects for commercial settings.

On-site and remote support, plus training for customer personnel, are key responsibilities. The ideal candidate has 3–5 years in electrical/low-voltage field service, reads wiring diagrams, and communicates clearly with customers and teams.