On-Site Legal Services Manager (Print & Ops)

SPS; New York (NY); On-site; USD 65,000 - 72,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Recognition programs

Comprehensive benefits including medical, dental, and 401k matching

Job summary

SPS is seeking a Client Service Manager to oversee on-site operations across various projects in New York City. This role entails ensuring high-quality service delivery, supervising a team, and maintaining client satisfaction.

The ideal candidate should have over 5 years of experience in operational management and strong skills in communication and problem-solving. The position offers a competitive salary range of $65,000 - $72,000 and various employee benefits.

Qualifications

• 3+ years experience managing office services, reprographics, and light facilities.
• 5+ years of experience in operational management or client services lead.
• Supervisory experience managing 5–10 staff members.

Responsibilities

• Supervise legal print, production, and binding services.
• Serve as the main on-site client contact and handle escalations.
• Manage staff schedules and resources.

Skills

Client-focused with integrity

Strong interpersonal skills

Problem-solving skills

Organizational skills

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

MS Office

Business software

Job description

SPS is seeking a Client Service Manager to oversee on-site operations across various projects in New York City. This role entails ensuring high-quality service delivery, supervising a team, and maintaining client satisfaction.

The ideal candidate should have over 5 years of experience in operational management and strong skills in communication and problem-solving. The position offers a competitive salary range of $65,000 - $72,000 and various employee benefits.