Temporary Document Services Lead

SPS; New York (NY); On-site; USD 115,000 - 120,000; Part time

Benefits offered by this job

Career growth

Learning & Development

Bonuses

Paid time off

Job summary

SPS in New York is seeking a temporary Document Services Manager to lead daily operations, ensure service quality, and oversee client-facing document services at a designated site. Responsibilities include supervising staff, managing billing and records, improving workflows, and coordinating with clients and stakeholders to maintain professional service and operational excellence.

Travel: some local travel may be required; compensation reflects a $115,000–$120,000 USD range for this temporary

Qualifications

• High school diploma or GED required.
• 5+ years in document services, mail services, reprographics, or similar client-facing operations.
• Prior supervisory or management experience preferred.
• Strong knowledge of document services operations, billing support, and inventory control.

Responsibilities

• Lead and manage daily document services operations with timely, accurate delivery.
• Supervise, coach, and develop document services staff and ensure procedures are followed.
• Serve as primary point of contact for document services inquiries, issues, and reporting.
• Oversee billing, records, and compliance with policies and client requirements.
• Coordinate inventory, equipment, and reporting to support service levels.

Skills

Microsoft Office

Supervisory experience

Communication skills

Client-facing

Operational planning

Education

High school diploma or GED

Associate/Bachelor degree in business/operations/facilities

Tools

Document management systems

Print management systems

Mail tracking platforms

Ticketing tools

Facilities management platforms

Job description

SPS in New York is seeking a temporary Document Services Manager to lead daily operations, ensure service quality, and oversee client-facing document services at a designated site. Responsibilities include supervising staff, managing billing and records, improving workflows, and coordinating with clients and stakeholders to maintain professional service and operational excellence.

Travel: some local travel may be required; compensation reflects a $115,000–$120,000 USD range for this temporary