Site Manager: Law Firm Operations Lead

Canon Business Process Services; New York (NY); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Training & development

Job summary

Canon Business Process Services in New York City seeks a Site Manager to lead a team delivering mail, office services, hospitality and print support for a large law firm.

The role requires strong leadership, proactive problem solving and the ability to manage budgets, resources and performance metrics to meet client expectations daily.

You will liaise with clients and internal teams to ensure exceptional service and compliance with company policies.

Qualifications

• 4+ years supervisory experience in a law firm setting.
• Strong leadership and team collaboration.
• Excellent client service and communication skills.
• Ability to manage budgets and staffing.

Responsibilities

• Oversee all site services including mail, office services, hospitality and copy/print.
• Lead staff, hire, train, and evaluate performance.
• Manage budgets, resources, and forecasting tools.
• Produce status and productivity reports.
• Liaise with client and CBPS operations.

Skills

Supervisory experience

Law firm experience

Team leadership

Budget management

Education

Bachelor's degree or equivalent

Job description

Canon Business Process Services in New York City seeks a Site Manager to lead a team delivering mail, office services, hospitality and print support for a large law firm.

The role requires strong leadership, proactive problem solving and the ability to manage budgets, resources and performance metrics to meet client expectations daily.

You will liaise with clients and internal teams to ensure exceptional service and compliance with company policies.