On-Site Leasing & Tour Specialist

Irvine Company Chicago; Irvine (CA); Presencial; USD 33.000 - 46.000; Tempo integral

Benefícios oferecidos por esta vaga

Paid time off

401(k) matching

Health benefits

Resumo da vaga

The Leasing Coordinator at Irvine Company Apartment Communities supports the Centralized Leasing Team by assisting on-site with resident tours and delivering exceptional customer service. You will guide prospects, handle walk-in traffic, and use TourGuide App while ensuring accurate CRM data entry and timely follow-up to maximize leasing opportunities.

Must have a valid California driver’s license and auto insurance; high school diploma and at least 2 years in customer service or sales are

Qualificações

• High school diploma or equivalent work experience.
• Min. 2 years experience in a customer service or sales.
• Valid California driver’s license; maintain continuous vehicle liability insurance as required by state law.

Responsabilidades

• Greets prospects and serves as the point of contact for walk-in traffic.
• Conducts guided tours and uses a consultative approach to evaluate customer needs.
• Inputs activity and customer information into CRM databases and supports lead follow-up.
• Ensures tour path, model units, and community presentation quality.

Conhecimentos

Customer service

Sales experience

Verbal and written communication

Formação

High school diploma or equivalent

Ferramentas

CRM systems

TourGuide App

Descrição da vaga

The Leasing Coordinator at Irvine Company Apartment Communities supports the Centralized Leasing Team by assisting on-site with resident tours and delivering exceptional customer service. You will guide prospects, handle walk-in traffic, and use TourGuide App while ensuring accurate CRM data entry and timely follow-up to maximize leasing opportunities.

Must have a valid California driver’s license and auto insurance; high school diploma and at least 2 years in customer service or sales are