On-Site Leasing Specialist: Resident Experience

WMFHA; Washington (District of Columbia); On-site; USD 38,000 - 52,000; Full time

Job summary

SJG Properties in Washington, DC is seeking a Leasing Consultant for a full-time, on-site role. You will greet prospective residents, conduct property tours, and explain leasing options, community features, and amenities.

Daily tasks include managing the leasing process from inquiry through move-in, preparing lease documents, and maintaining accurate resident records. You will coordinate with maintenance and management teams, supporting resident retention through proactive communication and

Qualifications

• Leasing and lease administration experience or familiarity with leases.
• Strong resident-focused abilities and relationship-building.
• Excellent communication and professional interaction with residents and prospects.
• Customer service skills and problem-solving mindset.
• Detail-oriented with documentation, scheduling, and follow-up.
• Willingness to learn new tools and property management systems.
• Knowledge of fair housing laws is preferred.

Responsibilities

• Greet prospective residents and conduct property tours.
• Explain leasing options, community features, and amenities clearly.
• Manage the leasing process from inquiry through move-in and process lease documents.
• Maintain accurate resident and lease records.
• Coordinate with maintenance and management teams.
• Support resident retention through proactive communication and follow-up.
• Assist with marketing activities and maintain an professional leasing office.

Skills

Leasing

Lease administration

Resident retention

Communication skills

Customer service

Attention to detail

Office software

Property management systems

Team coordination

Relationship-building

Education

High school diploma

Business/Real estate education (preferred)

Tools

Property management systems

Office software

Job description

SJG Properties in Washington, DC is seeking a Leasing Consultant for a full-time, on-site role. You will greet prospective residents, conduct property tours, and explain leasing options, community features, and amenities.

Daily tasks include managing the leasing process from inquiry through move-in, preparing lease documents, and maintaining accurate resident records. You will coordinate with maintenance and management teams, supporting resident retention through proactive communication and