Leasing Consultant

WMFHA; Washington (District of Columbia); On-site; USD 38,000 - 52,000; Full time

Job summary

SJG Properties in Washington, DC is seeking a Leasing Consultant for a full-time, on-site role. You will greet prospective residents, conduct property tours, and explain leasing options, community features, and amenities.

Daily tasks include managing the leasing process from inquiry through move-in, preparing lease documents, and maintaining accurate resident records. You will coordinate with maintenance and management teams, supporting resident retention through proactive communication and

Qualifications

• Leasing and lease administration experience or familiarity with leases.
• Strong resident-focused abilities and relationship-building.
• Excellent communication and professional interaction with residents and prospects.
• Customer service skills and problem-solving mindset.
• Detail-oriented with documentation, scheduling, and follow-up.
• Willingness to learn new tools and property management systems.
• Knowledge of fair housing laws is preferred.

Responsibilities

• Greet prospective residents and conduct property tours.
• Explain leasing options, community features, and amenities clearly.
• Manage the leasing process from inquiry through move-in and process lease documents.
• Maintain accurate resident and lease records.
• Coordinate with maintenance and management teams.
• Support resident retention through proactive communication and follow-up.
• Assist with marketing activities and maintain an professional leasing office.

Skills

Leasing

Lease administration

Resident retention

Communication skills

Customer service

Attention to detail

Office software

Property management systems

Team coordination

Relationship-building

Education

High school diploma

Business/Real estate education (preferred)

Tools

Property management systems

Office software

Job description

Company Description

SJG Properties is a family-owned real estate development and management company that has served the Washington, DC area since 1965. The company is known for superior quality and meticulous craftsmanship in residential, commercial, and retail properties. SJG Properties focuses on fully integrating its properties into the surrounding community, both visually and functionally, to enhance the experience for tenants and neighbors. As a small, hands-on organization, SJG offers an extraordinary level of service and attention to detail. Team members join a company that values long-term relationships, community impact, and thoughtful property management.

Role Description

The Leasing Consultant is a full-time, on-site role based in Washington, DC. This role is responsible for greeting prospective residents, conducting property tours, and clearly explaining leasing options, community features, and amenities. Daily tasks include managing the leasing process from initial inquiry through move-in, preparing and processing lease documents, and maintaining accurate resident and lease records. The Leasing Consultant responds to resident questions, coordinates with maintenance and management teams, and supports resident retention through proactive communication and follow-up.

Additional responsibilities include assisting with marketing activities, maintaining a professional appearance of the leasing office and model units, and ensuring that company policies and fair housing standards are consistently followed.

Qualifications

• Leasing and lease administration skills, including experience with leases and lease administration processes.
• Strong resident-focused abilities, including resident retention strategies and relationship-building.
• Excellent communication skills, with the ability to interact effectively and professionally with diverse residents and prospects.
• Customer service skills, including problem-solving, responsiveness, and a commitment to high-quality tenant experiences.
• Attention to detail and organizational skills for documentation, scheduling, and follow-up.
• Comfort with basic office software and property management systems; willingness to learn new tools.
• Knowledge of or willingness to learn fair housing laws and industry best practices.
• Previous experience in leasing, property management, or a customer-facing role is preferred.
• High school diploma or equivalent required; additional education in business, real estate, or a related field is a plus.