On-site Leasing & Marketing Coordinator

AION Management; Jersey City (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

AION Management in Jersey City, NJ is seeking a Leasing/Administrative Associate to drive leasing activity, deliver property tours, and coordinate move-ins. The role includes on-site marketing strategy, resident retention programs, and daily administrative tasks to support the management team.

Ideal candidates have 1 year in customer service or sales, strong English communication, and proficient Microsoft Office skills.

Qualifications

• 1-year customer service or sales experience is required.
• Excellent English communication skills, both verbal and written.
• Strong computer skills including Microsoft Office (Word, Excel).
• Must be able to walk apartments and grounds, including stairs.
• Valid driver’s license and weekend/holiday availability.

Responsibilities

• Conduct leasing activities at the property, responding to inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins.
• Recommend strategies and programs for on-site marketing activity.
• Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention.
• Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support.
• Recommend programs and strategies to increase qualified traffic and closing ratios.
• Attend weekly marketing meetings.
• Maintain passing e-shop, phone shop, and physical shop scores of 85% or higher.
• Inspect apartments with the new residents at move in and complete all the necessary paperwork.
• Support Assistant RE Manager with tracking renewals, lease expirations, and notices to vacate.
• Collect and accurately process and report receipt of application fees, security deposits, rents and other fees.
• Accurately enter all prospect and resident data into RealPage in a timely manner.
• Keep files, desk, and leasing area organized.
• Comply with all Fair Housing regulations, local/state regulations, and other laws as they relate to property specific guidelines and occupancy standards.
• Inspect market ready units and models each morning.
• Assist in planning and preparation of resident functions.
• Walk the property for curb appeal and overall property appearance.
• Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standards are met.
• Provide excellent customer service and display courteous and professional attitude toward all customers.
• Maintain availability for resident functions, community affiliated events and weekends.
• Perform other duties as required.
• Maintain all leasing office standards.

Skills

Customer service

Sales

Communication

Education

High school diploma or equivalent

College preferred

Tools

Microsoft Office

Job description

AION Management in Jersey City, NJ is seeking a Leasing/Administrative Associate to drive leasing activity, deliver property tours, and coordinate move-ins. The role includes on-site marketing strategy, resident retention programs, and daily administrative tasks to support the management team.

Ideal candidates have 1 year in customer service or sales, strong English communication, and proficient Microsoft Office skills.