On-Site IT Technician: Weekend Shift (Sat–Mon)

Brobston Group; Elizabethtown (Lancaster County); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom is seeking a Tech 1 on-site IT resource to keep distribution operations running. This role covers incident resolution for devices, network support, and hardware lifecycle tasks, with a Saturday-Monday shift from 5:30 AM to 6 PM. You will document maintenance and coordinate with teams during handoffs.

The position requires basic Windows and networking knowledge, strong communication, and ability to work independently in a fast-paced warehouse environment.

Qualifications

• High school diploma or equivalent.
• 0-1 year of experience in service management, tech support, or troubleshooting.
• Working knowledge of Windows, basic networking (TCP/IP, DHCP, Wi-Fi), and common peripherals.
• Ability to work independently and as part of a small team in a fast-paced environment.

Responsibilities

• Resolve incidents and service requests for end-user devices, scanners, printers, workstations, and wireless connectivity.
• Perform preventative maintenance and document it in the tracking tools.
• Install, configure, and replace hardware, including device lifecycle swaps.
• Run and tidy cabling, following cable management safety standards.
• Partner with the other second-shift IT tech and hand off open tickets and notes to the day team at shift change.
• Escalate issues beyond first-line scope to the right group with clear notes.
• Keep tickets, asset records, and documentation current.
• Support site projects, rollouts, and network changes, and coordinate with Operations and Facilities to minimize floor disruption.

Skills

Windows

Networking basics

Peripherals

Independent worker

Team collaboration

Education

High School Diploma

4-year degree (preferred)

Tools

ServiceNow

Job description

Nordstrom is seeking a Tech 1 on-site IT resource to keep distribution operations running. This role covers incident resolution for devices, network support, and hardware lifecycle tasks, with a Saturday-Monday shift from 5:30 AM to 6 PM. You will document maintenance and coordinate with teams during handoffs.

The position requires basic Windows and networking knowledge, strong communication, and ability to work independently in a fast-paced warehouse environment.