On-Site IT Technician – POS & Network Support

Socket.dev; Valparaiso (IN); On-site; USD 52,000 - 69,000; Full time

Job summary

Family Express in Valparaiso, IN is seeking an IT Technician to provide daily system support for hardware and software across all locations. You will assist with store peripherals, networks, POS devices, and telecommunications while ensuring secure, reliable operation.

This role requires strong troubleshooting, independent work, and excellent communication to resolve issues quickly and maintain the company’s Living Brand and customer service standards.

Qualifications

• Bachelor’s Degree or equivalent combination of education and experience.
• Dependable transportation and ability to travel daily between locations.
• Strong problem-solving and troubleshooting skills.

Responsibilities

• Provide daily IT system support for hardware and software.
• Support store peripherals, networks, POS devices, and telecommunications.
• Answer questions or resolve technical device problems for users in person, via telephone, or from remote locations.
• Responsible for the installation and maintenance of security camera systems at all Family Express locations.

Skills

Situational Awareness

Analytical thinking

Independent worker

Time management

Communication skills

Team player

Education

Bachelor’s Degree or equivalent

Tools

POS Devices (Radiant, Verifone, G7)

Microsoft Windows

Networking hardware

Job description

Family Express in Valparaiso, IN is seeking an IT Technician to provide daily system support for hardware and software across all locations. You will assist with store peripherals, networks, POS devices, and telecommunications while ensuring secure, reliable operation.

This role requires strong troubleshooting, independent work, and excellent communication to resolve issues quickly and maintain the company’s Living Brand and customer service standards.