On‑Site Event IT Technician — POS & Network Support

asmglobal; Indianapolis (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

401k plan

Job summary

Legends Global in Indianapolis, IN is seeking a customer-focused IT professional to install, configure, and support POS systems at live-event sites. The role requires travel up to 35% and the ability to work independently in a fast-paced environment.

You will maintain network connectivity, test equipment, provide on-site staff support, and document system performance while ensuring security and data protection standards are met.

Qualifications

• 2-year degree in related field or minimum 2 years work experience in help desk, desktop, application, or point‑of‑sale support.
• Familiar with POS systems such as AtVenu, Square, or Retail Cloud.

Responsibilities

• Travel to event sites to install and configure POS systems, including terminals, mobile devices, printers, and payment peripherals.
• Establish and test network connectivity (wired and wireless) to ensure reliable POS operations.
• Prepare and stage equipment prior to event launch.
• Monitor and maintain POS systems throughout the event, ensuring uptime and resolving technical issues promptly.
• Provide on-site IT support for staff and troubleshoot hardware/software issues.
• Safely dismantle and pack POS and IT equipment for return shipment.
• Document system performance and report any issues for follow-up.
• Support end-user applications and perform software updates as needed.
• Maintain compliance with security policies and data protection standards.
• Participate in special projects and provide after-hours support when required.
• Provide on-site support for local and/or special events (with travel required as needed up to 35%).
• Provides after-hours, on-call support for end-users as assigned.
• Special projects, requests, and other duties assigned.
• Asset Management of POS systems, connection points, scanners, and printers.
• Maintain an event schedule.
• Maintain POS portals, with discounts, product, and user access.
• Create ERP events that tie into the point of sale.

Skills

Customer service

Communication

Problem solving

Education

Associate degree or 2 years related experience

Tools

AtVenu POS

Square POS

Retail Cloud POS

Job description

Legends Global in Indianapolis, IN is seeking a customer-focused IT professional to install, configure, and support POS systems at live-event sites. The role requires travel up to 35% and the ability to work independently in a fast-paced environment.

You will maintain network connectivity, test equipment, provide on-site staff support, and document system performance while ensuring security and data protection standards are met.