On-Site IT Technician II: Tier 2 Support

Doc PersonalBeratung GmbH; South Carolina; In loco; USD 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

The South Carolina Department of Probation, Parole and Pardon Services is seeking an IT professional to deliver Tier 2 technical support, including installing, configuring, and troubleshooting network connectivity, desktop hardware, and software issues, under general supervision. This on-site role serves the SCDPPPS end-user community.

The position requires travel across the state to provide on-site assistance and coordination with ITS and business units, ensuring reliable hardware, printers,

Competenze

• High school diploma required; associate or bachelor’s degree may substitute for required experience.
• Bachelor’s degree with IT or electronics technology experience considered for the role.

Mansioni

• Deliver Tier 2 technical support including installing, configuring, and troubleshooting network connectivity, desktop hardware, and software issues.
• Provide support for computer hardware, printers, operating systems, and digital communications.
• Collaborate with ITS management and other ITS sections to resolve end-user issues.
• Occasional statewide travel to provide on-site support across multiple locations.

Formazione

High school diploma

Associate or Bachelor’s degree may substitute for experience

Bachelor’s degree with IT/electronics experience

Descrizione del lavoro

The South Carolina Department of Probation, Parole and Pardon Services is seeking an IT professional to deliver Tier 2 technical support, including installing, configuring, and troubleshooting network connectivity, desktop hardware, and software issues, under general supervision. This on-site role serves the SCDPPPS end-user community.

The position requires travel across the state to provide on-site assistance and coordination with ITS and business units, ensuring reliable hardware, printers,